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At BOFA, we pride ourselves on delivering the highest level of care and support to all of our customers - from helping you to understand your legal obligations through to advising you on selecting the right system and ensuring that it is installed correctly.
But we don’t stop there – our global network of sales, service and distribution resource means we’re on hand once your machine is up and running, whenever you need us.
Our sales engineers have a wealth of technical and industry knowledge and work with customers around the world. Using a consultative approach we take time to understand your processes, agree specifications and apply our expert knowledge to help you select the right system for your requirements.
While we have a comprehensive range of products ready to buy off the shelf, our extensive engineering expertise means we can deliver customised or bespoke systems to suit your specific needs.
Product development is a core strength within BOFA and our R&D team will ensure the finished product suits your exact specification.
Good operating practices, and, in many countries, health and safety legislation, determine that fume extraction should be suitably installed, maintained and regularly serviced.
We provide full support at the point of installation to ensure minimal disruption to your process and optimal performance of your fume extraction solution.
In today’s modern manufacturing, we understand that processes change and we are dedicated to providing you with an unrivalled after sales service. We’re here to help you with any questions or advise on what is best practice for your application.
We offer an extensive range of train the trainer modules, covering everything from legal compliance and the need for fume extraction, through to post-sales servicing and field support so you have the know how at your fingertips.
By looking after your machine, you can be confident it is working efficiently for you. We will advise you on how to look after your system.
All of this comes as standard from BOFA.